Fire recovery services
Stabilise, clean, rebuild
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01
Securing
Board-up & site securing
Closing the building against weather, entry and further loss while recovery is planned.
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02
Residue removal
Soot & smoke residue cleaning
Removing acidic soot films from surfaces before they permanently etch and stain.
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03
Odour
Smoke odour treatment
Removing the source of the smoke smell rather than masking it: cavities, insulation and air paths included.
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04
Contents & salvage
Contents assessment & restoration
Sorting belongings into restorable, specialist-restorable and lost, with the reasoning recorded.
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05
Asbestos-aware rebuild
Hazardous materials & structural reinstatement
Testing for asbestos and other hazards before demolition, then rebuilding the structure properly.
How it works
From fire-out to move-back-in
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01
Tell us what happened
When the fire occurred, what burned, whether authorities have released the site, and what the building is (house, unit, strata lot) sets up the right first visit.
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02
Secure and assess
The building is closed against weather and entry, hazards including asbestos are tested for, and the damage is mapped room by room into clean, treat or rebuild categories.
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03
Stabilise and clean
Residue removal and corrosion control run first because they are time-critical; odour source removal and air treatment follow before anything gets sealed up.
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04
Rebuild and return
Structural repairs, services and finishes are completed under the necessary approvals, with the cleaning and odour work verified before handover.
Recovery regions
Working across greater Sydney
Housing age changes everything after a fire: a 1960s fibro cottage and a new-build townhouse burn, and get restored, very differently. Choose a region for the pattern near you.
Inner and middle-ring suburbs
The inner west, Canterbury-Bankstown and established middle Sydney
Area detailNorthern Sydney & bushland edges
The North Shore, northern beaches hinterland and bush-adjacent streets
Area detailSouth-west Sydney & growth areas
Liverpool, Campbelltown, Camden and the new-release estates
Area detailStraight answers
Fire recovery questions
Is it safe to go back inside after a fire?
Not until fire authorities have released the site, electrical isolation is confirmed, and the structure and any asbestos risk have been assessed. Soot itself is a respiratory irritant, and floors or ceilings weakened by heat can fail without warning. Where a brief visit is permitted, keep it short, protected and documented.
Why does everything smell of smoke rooms away from the fire?
Fire pressurises a building, driving smoke through every gap, vent and cavity air path, so odour compounds settle far from the flames. That is why treatment scopes cover the whole air volume the smoke reached, not only the burnt rooms.
Can electronics from the house still be used?
Do not power anything on until it has been assessed. Acidic soot settles on circuit boards and connectors, and energising a contaminated device can finish what the fire started. Specialist assessment separates recoverable equipment from write-offs, with the findings documented for the contents claim.
What happens if asbestos is found?
Work in that area pauses, the material is tested, and a SafeWork NSW licensed removalist takes over the affected scope under legally required controls, finishing with a clearance certificate. Only then does demolition or rebuilding continue. In pre-1990 homes this is planned for from the outset rather than treated as a surprise.
Does insurance cover fire restoration?
Fire is a core insured event in most Australian home building and contents policies, but coverage, limits and settlement are decisions for your insurer under your policy terms. What restoration contributes is factual: scopes, inventories, photographs and disposal records that give the assessor a clear evidentiary basis. Nothing here should be read as a promised claim result.
Should I start cleaning the soot myself?
Generally no. The wrong cleaning method drives residue deeper and sets stains that professional processes could have lifted, soot exposure carries health risks, and disturbing the scene before assessment can complicate the insurance picture. Photograph things as they are, ventilate if it is safe, and wait for the assessment.
Do not re-enter a fire-damaged building until emergency services have released it and power and gas are confirmed isolated. Soot is a lung irritant, charred structures fail without warning, and disturbed asbestos is invisible: when in doubt, stay out.
Fire recovery services
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